Privacy policy

Privacy Policy

This Privacy Policy describes how The Canna Cabana collects, uses, and protects your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referral source (how you found us)

This information helps us improve your experience and operate our business effectively.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding purchases, updates, and support
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional emails or offers (only if you opt-in)
  • Detect and prevent fraud or unauthorized activities

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Understand how users interact with our site

You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics tools (e.g., website traffic analysis)
  • Marketing and advertising platforms

These third parties only have access to the information necessary to perform their services and are obligated to protect your data.

We are not responsible for the privacy practices of external websites linked on our platform.

5. Data Security

We take reasonable precautions to protect your personal information.

  • Secure servers and encrypted connections (SSL)
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes and enforce policies

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: support@thecannacabana.in